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As people get their hands on the new PlayStation 5, many owners of the games Assassin’s Creed Valhalla and Watch Dogs Legion encountered an issue when attempting to upgrade their games. Normally, owners of the PlayStation 4 version of these games would be provided with a free upgrade in their console store. However, this upgrade has been reported to not be showing up for unknown reasons.

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While the PlayStation 4 version of either game does work in a PlayStation 5 console, it won’t benefit from the numerous upgrades for the current-gen verison. This could be frustrating to the owners of the game, especially knowing how difficult it is to purchase a PlayStation 5.

These free upgrades that are supposed to enhance the game to utilize all of the PS5’s features are not showing up. Even more frustrating is that the PS5 forces users to install the PS4 versions of upgraded games, taking up tons of extra space.